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Call center executive

TTSF Cloud One Pvt Ltd
Hyderabad Posted: 3 months ago No. Of Positions: 1

Job Description

Answer incoming calls and respond to clients emails

To solve issues across various channels, including processing payments, assisting with orders, and addressing complaints.

To follow-up calls, selling products/services, conducting market research, updating databases, and reporting recurring issues to management.

Identify and escalate issues to superiors or to the respective depts

Research required information using available resources

Research, identify, and resolve client complaints using applicable software

Route calls to appropriate resources

Other duties as assigned

  • Work location : Hyderabad
  • Work Mode : WFO
  • Job Requirements :1
  • Educational Qualification : UG-Non Engineering

Additional Information

    Not Updated

Other Details

  • Weekly Working Days: 6
  • OFF Days Comment: Alternative Saturday & Every Sunday
  • Salary Type: Monthly CTC
  • Salary : 20000 - 25000

Other Description

  • Industry Type: Food , FMCG , Agriculture
  • Employment Type: Full Time
  • Role Category: Food , FMCG , Agriculture

Education

  • B.Com
  • Other

Key Skills

  • Communication
  • Customer Support
  • strong communication
  • Active learning
  • Communication skills
  • Business Communication
  • Analytical and Critical Thinking Skills
  • Customer Relationship Management

About Company

thethickShakefactory

Company Info

  • Address :

This job belongs to the third-party company


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