Customer Care / Front Desk Executive
Wizaltia HR SolutionJob Description
Job Title: Customer Support /Client Communications
Handle customer complaints, provide appropriate solutions and alternatives within the
time limits; follow up to ensure resolution.
Keep records of customer interactions, process customer accounts and file documents.
Follow communication procedures, guidelines and policies.
Take the extra mile to engage customers.
Main Duties and Responsibilities:
To take ownership of and resolve customer enquiries and communications including those
requiring referral to other services, agencies, stakeholders and organisations by providing
assistance, advice and information.
To identify customer needs and expectations, to deliver service requests, ensuring the customer
receives an effective service by being efficient, knowledgeable and consistent in delivery, with the
objective of achieving first contact resolution.
- Work location : Chennai
- Work Mode : WFO
- Job Requirements :1
- Educational Qualification : Any Degree
Additional Information
- Immediate joiners preferred
- Nearby or willing to relocat Egmore
Other Details
- Weekly Working Days: 6
- OFF Days Comment: Sunday
- Salary Type: Monthly CTC
- Salary : 14000 - 17000
Other Description
- Industry Type: Office Automation , Stationery
- Employment Type: Full Time
- Role Category: Office Automation , Stationery
Education
Key Skills
About Company
Wizaltia is not just a company, it's a revolution. We specialize in customized recruitment processes and HR services. Our solutions empower businesses, enabling them to build thriving teams, cultivate growth, and confidently navigate the future of work. Embark on a transformative journey where your vision is our mission. Wizaltia is where talent acquisition and HR management meet innovation and precision. Also, We are Dedicated to the growth and development of an individual towards his personal and career growth.
Company Info
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