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Telecalling Executive

Chennai Posted: 1 month ago No. Of Positions: 5

Job Description

1. Operations & Customer Service Activities

• You will need to reach out to our potential customers from our database and achieve the following productivity targets.

• To Support walk in customers in the branch towards providing insurance.

• Ensure customer support in respect of policy endorsements, and claims.

• Provide appropriate solutions and substitutes within the timeframes specified and follow up to ensure resolution.

• Ensure zero pendency of policies at the end of the day.

• Maintain client interaction logs, handle customer accounts, and file paperwork as and when necessary.

• Establish long-lasting, trusting connections by communicating professionally and empathetically with the clients.

• Answering calls and responding to customers appropriately.

• Keep track of all customer inquiries and follow up to verify that all questions are answered regarding customer policies.


2. Work Site Marketing Activities

• Telecalling or branch walk in , database generation of 150 customers per day thru calls and branch sales activites.

• A sales conversion ratio of at least 10% of the calls i.e., 10 policies per day & conversions of 4 Two Wheelers and 3 Private Cars, 1 Taxi/LCV per day

• Ensure customer support in respect of Dealer/Partner codes, policy support, endorsements, and claims support.

• Support the sales team as and when required and participate and facilitate in any Marketing/Branding events done by the Company.

• Ensure customer support in respect of Dealer/Partner codes, policy support, endorsements, and claims support.

We will give you Product/ Sales Process/ IT training which will help you achieve your goals with ease.

  • Work location : Chennai
  • Work Mode : WFO
  • Job Requirements :5
  • Educational Qualification : Any Degree

Additional Information

    Not Updated

Walk-in Details

  • Contact Name: Karthik/Kirubhanantham
  • Contact Number: 9600042772
  • Address:
  • New No.34/9, CSM Plaza |Venkatakrishna Road |Mandaveli, Tamil Nadu | Chennai 600028
  • City: Chennai
  • State: Tamil nadu

Other Details

  • Weekly Working Days: 6
  • OFF Days Comment: 1
  • Salary Type: Monthly CTC
  • Salary : 10000 - 15000

Other Description

  • Industry Type: Others
  • Employment Type: Full Time
  • Role Category: Others


Key Skills

  • Communication
  • written and oral communication

About Company

SSG Insurance Brokers and Risk Managers Pvt. Ltd. endeavours to become one of the fastest-growing insurance brokers in the country. Our business is built on creating a one-stop tech driven solution for a wide range of insurance products and services.

Company Info

  • Address :

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